If you were receiving CERB (Canada Emergency Response Benefit), you may be eligible for one of the new recovery benefits retroactive to September 27, 2020 and available until September 25, 2021.
The three new benefits are:
If you are facing an unexpected emergency, you can apply for emergency financial assistance. You can get help when:
This allowance can cover costs for:
Emergency Needs Allowance rates are published on page two of the Financial Benefits Summary.
Costs that may be covered, but must be repaid include:
You must provide proof of need, such as:
You can apply for the Emergency Needs Allowance if:
You can now apply online to the Income Support Contact Centre to receive emergency food benefits via Interac e-Transfer. Once you have provided the required information, you will be asked to call the Income Support Contact Centre to confirm your eligibility.
Income Support can help you and your family with basic living costs and other necessities. Depending on your needs and situation you may be eligible to receive assistance through Alberta’s Income Support program.
Contact your Income Support worker for all related Income Support questions. If you do not know how to reach your worker, contact your local Alberta Supports or Alberta Works Centre.
Alberta Supports Contact Centre
Hours: 7:30 am to 8pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
24-hour Emergency Income Support Contact Centre
Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.
Depending on your needs, ability to work and size of your family, you may get money for:
The Financial Benefits Summary provides a more detailed breakdown of available Income Support benefits. Income Support recipients also receive health benefits along with:
Income Support recipients are encouraged and supported to work. You keep all of your wages and only a portion of your earnings are taken into account when calculating your Income Support benefits.
There are several factors that affect your eligibility for income support. If you meet these criteria, you can apply for Income Support. The process typically takes 2weeks.
Ability to work
Your situation must be one of the following. You:
Information and planning
You must be willing to:
Homeowners facing financial hardship may be eligible for a mortgage payment deferral of up to six months.
In short, a mortgage payment deferral is the agreement between you and the lender to pause or suspend your mortgage for a certain amount of time. Once this time ends, you return to your normal mortgage payments.
To find out if you are eligible for mortgage deferrals, contact your bank or your mortgage professional!
For more information, consult the following links:
To find free food including food banks, food hampers and free meals, please refer to this page.
Upon clicking the website, please click your area and you will be given a directory of locations that offer free food.
Be aware that many food banks will ask for details of your financial situation before providing a hamper. It is best to have an idea of your income and expenses before you call. This includes rent, childcare, transportation, medical, and utilities.