Free Counselling

A safe space to get support for any difficulties you are facing. Offered online by appointment. First languages and interpretation services are available.

Express difficult feelings in a confidential environment. We offer free counselling for individuals, couples, and families. Our team of professional counsellors are here to support you and guide you through any challenges you may be facing.


Get Answers About TIES Counselling (in English & Hindi):


Arunie Saldhi

English, Urdu, Hindi; MA, Counselling Psychology (MACP)

Hi, I’m Arunie and I have recently completed my Masters of Arts in Counselling Psychology from Yorkville University. Prior to that, I completed my Bachelor of Arts in Psychology from University of Waterloo. I was born in India and emigrated with my family to Canada at a young age. Although I spent the majority of my life in Canada, I understand the complexity of living an authentic life while balancing two cultures. The process of immigration, assimilating to a new culture, and finding your identity is challenging.

I help my clients adjust to Canada, alongside any other mental health concerns they may be experiencing. I provide counselling in English and Hindi, primarily using CBT and Solution-Focused Therapy. I strive to create a collaborative and supportive environment, focusing on goal-setting and building confidence.

I am available Monday, Thursday, Friday, and Saturday.

Katie Israel

English, Tswana; Master of Arts in Counselling Psychology

Hello, I’m Katie and looking forward to a therapeutic collaboration with you. I am a first generation immigrant to Canada and I do understand the entanglement that sometimes comes with it. Therapy can spark a life changing path into healing, transformation, and increased quality of life. This is what fuels my passion in working with others to help realize these changes. I believe that we have an innate ability to heal and there isn’t anything wrong with someone who might be experiencing mental health challenges.

I hold a Masters Degree in Counselling Psychology and my background is in Nursing. I draw from different psychotherapeutic approaches to develop specific interventions for each individual according to personal uniqueness. I draw from approaches such as Person-Centred Therapy, Internal Family Systems (IFS), Cognitive Behavioural Therapy(CBT), Acceptance and Commitment Therapy (ACT), and Solution Focused Therapy (SFT).

I am available Tuesday, Wednesday, and Thursday.

Lynne Downey

English, MSW

I have a Master of Social Work from the University of Calgary and have been a counselor for over 30 years. I enjoy meeting my clients, hearing their stories, and working with them to gain an understanding of how they have been impacted by their life circumstances and what that means in moving forward in life. I have specialized training in EMDR and Theraplay.

I am available Friday mornings for bookings.

Siu (Kent) Keung Tsang

English, Cantonese, Mandarin; PsyD; CAP

I am a registered psychologist with the College of Alberta Psychologists. Since immigrating to Canada from Hong Kong, I have experienced first-hand the anxiety-ridden process of moving and adapting to a new home. With this in mind, I recently developed a strong passion—to use my clinical expertise to help new immigrants overcome the mental difficulties that arise from settling into a new culture and environment. You can speak to me in Cantonese, Mandarin or English.

I am available for appointments Saturday through Thursday. I have day and evening appointments available.

Is Counselling Right for Me?

Anyone can benefit from counselling. It’s for people from all walks of life: all ages, all genders, all backgrounds. For both minor and major problems, counselling offers helpful solutions. Maybe counselling is a new concept for you, or you have some reservations about it. We understand that! Let's talk about some of the benefits.

For many people facing difficulties in life, they are tempted to keep it to themselves in order to appear as if they have things under control. This rarely solves the problem. Talking to a close friend can be helpful in the short-term, however, it is difficult to be totally honest with friends and family who are emotionally involved in your life. 

The role of a counsellor is to create a confidential space where you can be completely honest about the difficulties you are facing.
It’s important that the counsellor is not emotionally involved with the client. This allows the client to freely explore their feelings, identify the root of problems, and help you find solutions. Counselling will help you see things more clearly, and from different viewpoints. In the long-term, it will help you improve your relationships and make positive change in your life.

Remember: there is no shame in counselling.
It’s an opportunity to better yourself and find solutions for life’s many challenges. We offer online counselling services for free – so there’s nothing to lose by giving it a try! Our counsellors are registered professionals, ready and willing to help you.

What We Offer

It all starts with a conversation. Our counsellors are here to support you and guide you through any challenges you may be facing. Counselling offers a safe space to discuss issues and address problems at their root. You may need support with:

  • Loneliness
  • Missing home country and family at home
  • Losing someone (grief)
  • Feeling down (depressed)
  • Feeling worried (anxiety)
  • Addiction
  • Worries about money
  • Worries about job & career
  • Trouble sleeping
  • Family issues
  • Parenting & Child Development
  • Separation / Divorce
  • Abuse / Violence
  • Concerns about children
  • Bullying
  • Setting limits